General Disclaimer
The information provided by Resido Technologies ('Company', 'we', 'us', or 'our') on https://app.residotech.com (the 'Site') and through the Resido mobile application (the 'App') is for general informational purposes only. All information on the Site and the App is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or the App.
UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR THE APP, OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE OR THE APP. YOUR USE OF THE SITE AND THE APP, AND YOUR RELIANCE ON ANY INFORMATION THEREIN, IS SOLELY AT YOUR OWN RISK.
External Links Disclaimer
The Site and the App may contain (or you may be sent through the Site or the App) links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us.
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR THE APP. WE WILL NOT BE A PARTY TO, OR IN ANY WAY BE RESPONSIBLE FOR, MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
AI Chatbot Disclaimer
The App includes an AI-powered chatbot assistant powered by Google Cloud Vertex AI (Gemini). The chatbot provides general informational responses to user queries related to hostel mess operations, billing, rebates, and application usage.
The responses generated by the AI chatbot are for informational purposes only and do not constitute official administrative, financial, legal, or professional advice. The Company does not guarantee the accuracy, completeness, or reliability of any response provided by the chatbot.
You should not rely solely on chatbot responses for making financial decisions, understanding institutional policies, or resolving billing disputes. For authoritative information, please contact the Hostel Administration or reach out to us at [email protected].
THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE, OR ADVERSE OUTCOME ARISING FROM YOUR RELIANCE ON INFORMATION PROVIDED BY THE AI CHATBOT.
Financial and Billing Disclaimer
The App provides tools for viewing mess bills, processing payments, applying for rebates, and generating digital receipts. While we strive to ensure the accuracy of all financial calculations displayed within the App, we do not guarantee that the bill amounts, rebate calculations, or wallet balances shown are free from errors.
Mess bill calculations are based on data provided by the Hostel Administration, including dietary rate structures, attendance records, and rebate policies. The Company acts as a technology intermediary and does not independently verify the correctness of institutional billing rules or attendance data.
In the event of a billing discrepancy, users should contact the Hostel Administration or the Mess Committee for clarification and resolution. The Company is not liable for any financial loss resulting from incorrect bill calculations, delayed rebate processing, or errors in institutional data.
All payment transactions are processed by third-party payment gateways (HDFC Bank SmartGateway, Juspay, and Google Play Billing). The Company does not process, store, or have access to your complete payment instrument details. Any disputes related to payment processing should be directed to the respective payment gateway provider.
Institutional Data Disclaimer
The App is designed to serve as a management tool for educational institutions. The information displayed in the App — including hostel assignments, student batches, dietary preferences, attendance records, and administrative announcements — is provided by the respective Hostel Administration.
The Company does not independently verify the accuracy of institutional data and is not responsible for any errors, omissions, or outdated information provided by institutional administrators. Any concerns regarding institutional data should be directed to the Hostel Administration of your enrolled institution.
Device Security Disclaimer
The App performs automated checks on the integrity of your mobile device before permitting access to certain features, including financial transactions. These checks may detect indicators of a compromised operating system, such as root access, Magisk, Xposed Framework, Frida injection tools, jailbreaking, debugging tools, hooking frameworks, the use of emulators, or the presence of VPN or proxy connections during payment flows.
Additionally, the App employs Runtime Application Self-Protection (RASP) measures, including overlay detection to prevent tapjacking, clipboard monitoring to protect sensitive data such as payment amounts, and memory integrity checks to detect runtime tampering.
If your device is flagged as compromised or a security threat is detected, access to the App may be restricted or terminated without prior notice. The Company makes no representations regarding the accuracy of device integrity checks and shall not be liable for any inconvenience caused by incorrect security assessments. If you believe your device has been incorrectly flagged, please contact [email protected].
No Professional Advice Disclaimer
The content provided through the Site, the App, and the AI chatbot does not constitute professional advice of any kind, including but not limited to legal, financial, medical, or academic advice. You should consult with a qualified professional before making any decisions based on information obtained from the Services.
Diet Change Disclaimer
The App allows users to submit requests to change their dietary preferences (e.g., from Vegetarian to Non-Vegetarian or vice versa). Diet change requests are forwarded to the Hostel Administration for review and approval. The Company does not have authority over the approval or rejection of diet change requests, nor does it determine the dietary rate structures applied to your mess bills.
Approved diet changes are reflected in subsequent billing cycles. The Company is not liable for any billing discrepancies, delays, or errors arising from the processing of diet change requests by the institution.
Loan and Financial Aid Disclaimer
For students enrolled in institutional financial aid or loan schemes, the App may display loan deduction amounts applied to monthly mess bills. These deduction amounts are determined and provided by the Hostel Administration and the institution's financial aid office.
The Company acts solely as a technology intermediary and does not independently calculate, verify, or approve loan deduction amounts. Any disputes regarding loan deductions, financial aid eligibility, or deduction errors should be directed to the institution's Hostel Administration or financial aid office. The Company shall not be liable for any financial loss or error resulting from incorrect loan deduction data provided by the institution.
Contact Us
If you have any questions or concerns about this Disclaimer, please contact us at:
Resido Technologies
House No. 04, 2nd Main, 4th Cross
Ward No. 07, Anjani Extension
Chintamani, Karnataka 563125
India
Email: [email protected]